Privacy policy

The website does not collect information through its own forms. If you choose to contact us by email or WhatsApp, we receive the information you voluntarily include in that channel, such as your name, contact details, company, and project context.

Google Analytics and Meta Pixel remain disabled until you allow analytics. If you opt in, these providers may process technical and interaction data such as browser, device, pages visited, navigation events, and an IP address handled according to their configuration.

You can reject analytics or change your decision through “Analytics settings” in the footer. Your choice is stored in your browser.

We handle information only for purposes related to the relationship you initiate with Cachalot.

• Respond to requests and coordinate discovery sessions.
• Evaluate project opportunities and prepare requested commercial communications.
• Measure and improve website performance when you allow analytics.
• Protect the security, availability, and integrity of our digital channels.

Email, WhatsApp, Google Analytics, and Meta operate under their own terms and policies. When you follow an external link, subsequent handling depends on that provider. We seek to share only the information needed to provide each service.

We retain information for as long as needed to address the request, maintain the business relationship, meet applicable obligations, and resolve potential claims. We apply reasonable access, confidentiality, and security measures, although no internet-connected system removes all risk.

Under Colombia’s Law 1581 of 2012, you may request access to, correction, updating, or deletion of personal data; ask how information has been used; request evidence of authorization where applicable; submit inquiries or complaints; and withdraw authorization where legally permitted.

To exercise these rights, email contacto@cachalotlab.com and identify your request and the related information. You may also consult official personal-data guidance from Colombia’s Superintendence of Industry and Commerce.

We may update this policy when the website, providers, or applicable obligations change. The current version date will be published on this page. For privacy questions, email contacto@cachalotlab.com.